Santa’s Grotto Experience 2023
Father Christmas is ready to make your Christmas extra special in 2023.
TICKETS ON SALE, 12TH SEPTEMBER AT 10AM
As always, our dedicated team is hard at work transforming our Christmas grotto for 2023 — making sure everything is ready for his arrival. Every child will receive a special present and get a photo with the Big Man.
Each session will experience a magical woodland walk before entering Santa’s Magical grotto. All the children will gather around to hear a story or song from Santa before being invited up to tell him what you want for Christmas! Then it’s time for your photo, we will have a professional photographer on hand but you can also take photos yourself.
Up to two adults can be booked per child, so this is the perfect opportunity to share this magical experience with your loved ones.
Bookings will be group sessions of up to 20 minutes, with a maximum of 10 children
£15 per child and £2 per adult
Grotto sessions will be available on weekends of 11-12th, 18-19th and 25-26th November. This will then extend to weekday and weekend sessions from 1st December to 24th December.
We will also be opening until 8pm every Saturday from 11th November, including additional dates of the 20th, 21st and 22nd December.
Please read the information below to understand the booking process.
Grotto Experience Q&A
When do tickets go on sale?
Tickets will go on sale on Tuesday 12th September at 10am. A booking link will be published on this page, plus it will be posted across our social media channels.
How many people can see Santa?
You can book up to two adults per child ticket, adult tickets cost £2. Bookings will be group sessions with a maximum of 10 children accompanied in the Grotto at one time, so this is the perfect opportunity to share this magical experience with your loved ones.
Where can I purchase my tickets?
Tickets will be available to buy on our website, or at our tills in store. We are unable to take bookings over the phone. Tickets are non-refundable and non-transferable.
Do babies/newborns count towards the numbers?
Yes, they will count as a normal child ticket. Babies and newborns will also receive an age appropriate gift.
How do I receive my tickets?
All tickets will be emailed to you, which you will need to print off and bring on the day OR you can show your ticket via your smart phone/device.
What’s included in the present?
Each child that visits Santa will receive a special Christmas present that will be age appropriate. Unfortunately, this is non-transferable and cannot be exchanged for an alternative.
Is the photo included in the ticket price?
No, this will be an additional cost and they will be available to purchase when you leave the Grotto.
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