Get in Touch
Call our customer services team
Email us with your question
Growing is in our DNA and we understand the joy we can all get from planting flowers and vegetables at home. The pandemic really brought home the importance of getting outside and the benefits it can give to not only our physical health but our mental health too.
Within our Restaurant gardens, we grow a vast selection of herbs that are used by our chefs on site. This keeps our food seasonal and fresh for our customers.
We are also proud to have a variety of local suppliers, who grow their plants in the UK. Growing local is not only good for the environment, but it will also give our customers the confidence in knowing these plants thrive in the UK climate too.
Wherever we can we are always trying to encourage people to grow something new, whether it’s a small window box or a patio planter. No matter how big or small your space, everyone can have a go at growing, and we can all enjoy the benefits!
We are passionate about the environment and making sure we can do all we can to make a change. So, we are asking our customers to join us and take one action and make a difference to climate change!
No matter how big or small, we can all do something. We’ve come up with a range of ideas to help get you started:
Where we can, we recycle! Which includes our carrier bags, we recycle all of our food waste and cooking oil, plus we recycle cardboard, glass, paper and ink cartridges.
Our food waste goes through a unique process with ReFood https://refood.co.uk/ , once collected from our Polhill site it is transported to the Doncaster/London plant. It’s here where the food is transformed into reusable energy, this is done through a natural process of ‘Anaerobic Digestion’. The food is biologically broken down into large amounts of biogas, due to the lack of oxygen in the plant they can capture the biogas rather than lose it into the atmosphere.
The biogas is stored in tanks until it’s required, it is then used to fuel large industrial-scaled combined heat and power engines, the electricity generated is then sent to the National Grid. This produces enough energy to power 10,000 homes per year!
Better still, the liquid produced by the biogas process is transformed into bio-fertiliser for local farming and agricultural use.
Our cooking oil is also recycled and made into biodiesel.
For our most recent Christmas Jumper Day the team at Polhill rummaged through their cupboards and donated non-perishable goods to the local Food Bank! This day is usually an opportunity to raise money for a charity, however, we decided to give back to the local community and help them out where they needed it most. With the cost of living continuing to increase everyone needs a little helping hand and food waste is one thing that we can all reduce.
When the news broke of the war in Ukraine, we know we had to do something. We selected a whole host of products from all around the store, highlighted with a blue and yellow heart. 10% of the profits from these products went directly to the Red Cross to help those affected by the war.
We’re proud to work with many suppliers who are also passionate about sustainability and are always coming up with new ideas to become more eco-friendly.
Elho: Made with nature in mind, all Elho planters and pots are created using recycled plastic, produced with wind energy and they are all fully recyclable. You can find their entire range plus their new ocean range, made from marine waste including fishing nets and ropes!
Scrunch: Fold them, roll them, scrunch them! This fun kids range includes buckets and watering cans which are made from 100% silicone. This silicone is derived from sand, making them completely recyclable and reusable!
Tom Chambers: Our Furniture range of Tom Chambers, which includes the Hetton Companion Seat, Hetton Bench and Hetton Rectangular Dining Set with 4 chairs. These are all FSC certified, helping towards responsible management if the world’s forest.
Lifestyle Garden: Lifestyle Garden is one of our Furniture brands and their DuraOcean bistro set is manufactured from 100% recycled plastics. The raw materials are taken from recycled marine plastic, but the chairs and table can be dismantled and recycled once again at the end of its lifecycle! This set is also FSC Certified Brazilian Eucalyptus Wood, combining both nature and plastic into a beautiful design.
We have now dedicated an area for a special Wildflower meadow, covering the driveway into the centre. These were planted in the Autumn of 2022 and we’re hoping to see a wonderful array of flowers in 2023 and beyond. Wildflowers are essential plants for bees, butterflies and other pollinators, providing them food all the way through the year.
We are advocates of the national campaign ‘No Mow May’! Not mowing your garden in May allows wildflowers to grow naturally within your garden, not only providing food for pollinators but also a place of refuge for other wildlife too. Our Wildflower meadow will now be left to naturally grow, similar to our other areas in our restaurant gardens. We are also lucky enough to have woodland at the back of the centre, which we have coppiced to allow for natural trees.
Finally, being more sustainable is something we are always aiming to achieve. But what does it mean to be sustainable? These need to be Environmental and Social factors.
What can we do to reduce our environmental impact on the planet. Be more energy efficient – throughout the store we only use LED lighting. As well as recently switching our forklifts and lawnmowers from diesel to electric. All company cars are electric or hybrid too, with an electric charging point available for customers in our main car park.
Reducing our waste, through our collaborations with ReFood we are able to effectively recycle our food waste and cooking oil to good causes.
We offer an equal employment opportunity to everyone and all of our staff enjoy employee benefits including discount off products and pension contributions. For those that require it, staff are offered Health and Safety courses to ensure they are using the correct equipment safely and effectively.