Delivery Options
In most cases we will deliver within 5 working days of receiving your order. If we are unable to do this we will contact you in advance to let you know. If it has been longer than 5 working days and we have not been in touch then please contact us and we will do our best to resolve the issue.
Due to Coronavirus we have had to alter our delivery charges and zones to allow those local to us access to products they require. We have three tiers to our delivery structure, please read carefully before placing your order.
Very local area – The very local area is compiled of the following postcodes: BR1-8, CR0, CR2, CR6-7, CR9, DA1-18, ME18-19, RH8, SE2-4, SE6-7, SE9-10, SE12-13, SE18-20, SE23, SE25-26, SE28, TN1-2, TN4, TN8-11, TN13-16. All deliveries to these areas will be free of charge when £50 is spent. Any order under £50 will be subject to a £6.95 delivery charge.
The South East – If you live in the south east of England but your postcode is not listed above then delivery of larger items will be £20, this fee is not altered by any spend amount or product choice.
Courier – If you order something that we are able to courier then deliveries to will be free of charge when £50 is spent. Any order under £50 will be subject to a £6.95 delivery charge. Certain larger items are excluded from this an incur £20 cost which will be confirmed at checkout.
Please note that all delivery charges will be calculated once you proceed to the payment screen. Sometimes a delivery charge figure of £20 will show in your basket. This is simply our system giving a worst case scenario to you as it does not yet understand your postcode. Once the system understands your postcode an accurate delivery charge will be highlighted.