Dear All,

I think we can all agree in saying that the past few months have been trying for everyone. Here at Polhill, we have been working tirelessly to ensure our shopping environment is as safe as possible and can allow you to shop comfortably during this difficult period.

We love Christmas at Polhill and in particular running our annual Santas Grotto. There is nothing more rewarding than seeing all those people come and go with smiles on their faces experiencing the magic of Christmas. As we have been getting more and more enquiries regarding ticket releases we feel it is time to announce that this year the Grotto will sadly not be running. We have had many discussions surrounding the topic and trying to find solutions, however, we feel it would not be possible to run our grotto safely all the while this pandemic is at the forefront of all that we do. We do understand that Christmas is still a little way off but we simply do not know what the future holds hence the decision to hold off this year on our grotto.

Christmas for us at Polhill is such a magical time and this year will be no different. We intend to create our best offering yet, placing all our focus on beautiful displays in-store, great products and most importantly a safe shopping environment.

We are so sorry to disappoint many of you, however, we hope you can understand our position and our sole intention to ensure the safety of our customers and staff.

Many thanks for your continued support,

The Polhill Family